Summary
Overview
Work History
Education
Skills
Languages
References
Work Preference
Timeline
Generic
Open To Work

Karla M. Casiano-Clemente

Parrish

Summary

Customer service professional with a strong track record, transitioning into Human Resources, aiming to leverage interpersonal skills to contribute to company growth. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
2032
2032
years of post-secondary education

Work History

Human Resources Intern

Autoridad De Acueductos Y Alcantarillados
San Juan
02.2024 - 05.2025
  • Facilitated communication between departments regarding HR policies and procedures.
  • Coordinated employee onboarding activities to ensure smooth integration into the organization.
  • Organized and stored employment forms and information.
  • Participated in team meetings to discuss HR initiatives and share updates on projects.

Medical Receptionist

Hospital Pavia
San Juan
07.2022 - 02.2024
  • Greeted patients and managed check-in processes efficiently.
  • Scheduled appointments using clinic management software.
  • Answered phone calls and responded to patient inquiries promptly.

Medical Receptionist

Clínica Dental Bravo
San Juan
10.2018 - 02.2021
  • Greeted patients and managed check-in processes efficiently.
  • Scheduled appointments using clinic management software.
  • Answered phone calls and responded to patient inquiries promptly.

Cashier

Supermercados Econo
San Juan
02.2017 - 10.2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained a clean and organized checkout area for customer convenience.
  • Assisted customers with product inquiries and provided excellent service.
  • Trained new cashiers on procedures and best practices for efficiency.

Medical Coder

Hospital Regional Dr. Ramón Ruiz Arnau
Bahama
10.2015 - 02.2017
  • Reviewed patient records for accurate coding of diagnoses and procedures.
  • Utilized ICD-10 and CPT coding systems for medical billing processes.
  • Collaborated with healthcare providers to clarify documentation requirements.
  • Verified proper coding, sequencing of diagnoses, and accuracy of procedures.

Education

Ramón Power & Giralt
San Juan, PR

Medical Secretary -

UNE
Carolina, PR
08.2008 - 05.2014

Skills

  • Customer Service Excellence
  • Effective Communication
  • Team Collaboration
  • Problem Solving
  • Time Management
  • Medical Software: Assertus, Open Dental
  • Microsoft Office Suite (Word, Excel, Outlook)

Languages

Spanish
Full Professional

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteHybridOn-Site

Salary Range

$17/hr - $1000/hr

Timeline

Human Resources Intern

Autoridad De Acueductos Y Alcantarillados
02.2024 - 05.2025

Medical Receptionist

Hospital Pavia
07.2022 - 02.2024

Medical Receptionist

Clínica Dental Bravo
10.2018 - 02.2021

Cashier

Supermercados Econo
02.2017 - 10.2018

Medical Coder

Hospital Regional Dr. Ramón Ruiz Arnau
10.2015 - 02.2017

Medical Secretary -

UNE
08.2008 - 05.2014

Ramón Power & Giralt
Karla M. Casiano-Clemente