- Documenting and sharing travel experiences
- Road Trips
- Crafting and DIY Projects
- Drawing and Painting
- Fashion
- Reading
- I enjoy helping others and giving back to the community
- Animal Care
- Personal Development and Self-Improvement
- Music
- Learning new cooking techniques and expanding my culinary skills
- Passionate about balancing physical health with mental and emotional wellness
Hailey Dayton
Sanford,FL
Summary
Detail-oriented with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
8
8
years of professional experience
Work History
Front Desk Mental Health, Receptionist
Healing Psychiatry of Florida
04.2024 - 05.2026
- Managed front desk operations to ensure seamless patient check-in and appointment scheduling.
- Assisted in maintaining accurate patient records and confidential information management via HIPPA law.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Implemented efficient filing systems for patient documentation and insurance processing.
- Supported office administration by managing phone lines, emails, and office supplies inventory.
- Provided exceptional customer service by addressing patient inquiries and concerns promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- sending patient testing, and proctor ADHD testing.
- Collected room deposits, fees, and payments.
Front Desk Receptionist
Heathrow Country Club
01.2022 - 03.2023
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Assisted in coordination of company events, contributing to successful and well-organized functions.
- Collected room deposits, fees, and payments.
Cashier Team Lead
Saint Louis Bread Company
02.2018 - 02.2022
- Supervised daily operations and maintained cash handling procedures for accuracy and efficiency.
- Managed inventory levels, conducted audits, and ensured compliance with company policies.
- Enhanced customer experience by resolving issues promptly and maintaining store cleanliness.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
Education
High School Diploma -
Lake Mary Highschool
Lake Mary, FLSkills
- Organization skills
- Time management
- Data entry
- Appointment scheduling
- Greeting and seating clients
- Office administration
- Administrative support
- Mail handling
- Multi-line telephone operation
- Professional demeanor
- Spreadsheet tracking
- Supply management
- Positive and professional
- PC proficient
- Microsoft office
- Payment processing
- Computer proficiency
Interests
Timeline
Front Desk Mental Health, Receptionist
Healing Psychiatry of Florida
04.2024 - 05.2026
Front Desk Receptionist
Heathrow Country Club
01.2022 - 03.2023
Cashier Team Lead
Saint Louis Bread Company
02.2018 - 02.2022
High School Diploma -
Lake Mary Highschool