Hailey Dockter
Delta,CO
Summary
I am an organized and dependable candidate, I am successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Professional
River Valley FHC
10.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept accounts in balance and ran daily reports to verify totals.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
QMAP
Crossroads Assisted Living
08.2018 - 09.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Administered medications to patients and remained vigilant for negative side effects.
Patient Care Advocate
Horizons Health Center
01.2016 - 08.2018
- Developed rapport to create safe and trusting environment for care.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe and well-organized patient environment.
Education
Registered Medical Assistant - Medical Assistant
NIMAA
Denver, Co04.2023
High School Diploma -
Delta High School
Delta, CO05.2018
Skills
- Flexible and Adaptable
- Self-Motivated
- Multitasking Abilities
- Excellent Communication
- Dependable and Responsible
- Good Telephone Etiquette
- Direct Patient Care
- Medical Terminology
Certification
- Certified QMAP
- CPR certified
- Blood Borne Pathogens Certified
- RMA - Registered Medical Assistant (hopefully)
Timeline
Front Desk Professional
River Valley FHC
10.2021 - Current
QMAP
Crossroads Assisted Living
08.2018 - 09.2021
Patient Care Advocate
Horizons Health Center
01.2016 - 08.2018
Registered Medical Assistant - Medical Assistant
NIMAA
High School Diploma -
Delta High School
- Certified QMAP
- CPR certified
- Blood Borne Pathogens Certified
- RMA - Registered Medical Assistant (hopefully)
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