Hailey Doster
Ogden,UT
Summary
I am a student at Weber State University majoring in Psychology and minoring in Family Studies. I am a highly dependable and organized employee who works well in all environments. I have 5 years of customer service experience. I have a track record for developing solutions in difficult and stressful situations through the use of critical thinking and adaptability skills.
Overview
5
5
years of professional experience
Work History
Office Assistant
Weber State University Campus Recreation
01.2024 - Current
- Interacted with patrons via phone, email, or in person to provide information and address their needs.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling personal and financial information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
Barista
Scooter's Coffee
01.2023 - 11.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Requires focus, memorization skills, hustle, and ability to multitask
- Responsible for keeping a clean and organized environment, minimizing waste, and being precise in procedure/recipe execution
- Received numerous compliments from customers and employers on customer service skills
BRIDAL STYLIST
David's Bridal Company
05.2023 - 06.2023
- Worked with brides-to-be and bridal parties in finding their event dresses and accessories
- Had to manage multiple appointments at once, multitasking and dividing my attention between my clients
- Worked quickly to return merchandise to the correct locations and direct people to different areas in store
- Short employment due to store location closing.
Crew Member
Wendy's
07.2019 - 05.2021
- Cooperated with employees to achieve the ultimate goal of customer satisfaction.
- Worked efficiently to prepare, cook, bag, and present food to customers in a timely manner.
- Took orders, prepared meals, and collected payments.
- Required multitasking, organizing, and leadership skills.
- Received 3 raises and was offered a management position in the time I was with the company.
Education
Bachelor of Science - Psychology
Weber State University
Ogden, UT12.2025
Skills
- Customer Service
- Teamwork
- Data Entry
- Leadership
- Critical Thinking
- Organizational Skills
- Modeling
References
- Morgan Fradley, Weber State Campus Recreation, 801-626-6476, morganfradley@weber.edu
- Juneau Davis, Juneau Davis Photography, 406-980-1230, info@juneaudavis.com
Timeline
Office Assistant
Weber State University Campus Recreation
01.2024 - Current
BRIDAL STYLIST
David's Bridal Company
05.2023 - 06.2023
Barista
Scooter's Coffee
01.2023 - 11.2023
Crew Member
Wendy's
07.2019 - 05.2021
Bachelor of Science - Psychology
Weber State University
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