Hailey Dostillio
Corsicana,TX
Summary
Skilled at using educational knowledge and industry expertise to achieve cutting-edge results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software applications and research methodologies.
Overview
6
6
years of professional experience
Work History
Bartender
VFW Post 3366
12.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Flight Attendant
Mesa Airlines
10.2022 - 05.2023
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Clerk
USPS
04.2022 - 10.2022
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Sorted mail according to size, shape, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
Assistant Manager
Showbiz Cinemas
01.2022 - 07.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Team Leader
Whataburger
02.2019 - 11.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Associate of Arts - Criminal Justice
Navarro College
Corsicana, TX12.2023
High School Diploma -
Midlothian Heritage High School
Midlothian, TX06.2018
Certificate - EMT Basic
Navarro College
Corsicana, TX06.2018
Skills
- POS Systems and Ordering Platforms
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Multi-Line Telephone Systems
- Multitasking and Time Management
- Computers and Technology
- Database and Client Management Systems
Timeline
Bartender
VFW Post 3366
12.2023 - Current
Flight Attendant
Mesa Airlines
10.2022 - 05.2023
Clerk
USPS
04.2022 - 10.2022
Assistant Manager
Showbiz Cinemas
01.2022 - 07.2022
Team Leader
Whataburger
02.2019 - 11.2021
Associate of Arts - Criminal Justice
Navarro College
High School Diploma -
Midlothian Heritage High School
Certificate - EMT Basic
Navarro College
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