Hailey Dumond
Thousand Oaks,CA
Summary
Dynamic professional with proven success at Sweetfin Poke, specializing in customer service and team leadership. Expertise in task prioritization and food safety standards, consistently improving guest experiences. Skilled in training new staff and managing inventory efficiently.
Overview
5
5
years of professional experience
Work History
Server
Sweetfin Poke
Westlake Village, CA
06.2024 - Current
- Provided exceptional service to high volume of daily customers.
- Explained menu options, offered suggestions, and took orders for food and beverages.
- Presented menus and addressed inquiries about menu items.
- Communicated with kitchen staff regarding customer allergies and special requests.
- Conducted training sessions for new employees on restaurant procedures.
- Performed thorough cleaning duties, including sweeping, mopping, and vacuuming.
- Stocked service areas with necessary supplies during slow periods.
- Executed opening and closing tasks, including dining area setup and supply restocking.
Babysitter
Nextdoor App
Thousand Oaks, CA
06.2023 - 07.2024
- Administered medication according to parent instructions when necessary.
- Monitored children's safety and well-being to prevent accidents and falls.
- Assisted with meals, snacks, and bedtime routines to ensure smooth transitions.
- Maintained a positive attitude while demonstrating patience and understanding with children.
- Completed light housekeeping tasks, including organizing toys and books.
- Responsibly supervised children during parents' absence to ensure their safety and engagement.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Transporting children to school, sports activities, or other engagements when necessary.
Pet Sitter
Nextdoor App
Simi Valley, CA
06.2023 - 12.2023
- Fed animals twice daily and maintained full water dishes.
- Documented unusual behavior and notified owners of health concerns.
- Walked and exercised dogs to ensure adequate physical activity.
- Implemented specific care routines from pet owners, maintaining consistency in schedules.
- Educated pet owners on basic care practices, providing insights and recommendations.
- Adhered to precise feeding instructions and schedules for all animals.
- Sanitized cages, dishes, bedding, and toys to uphold cleanliness standards.
Marketing and Inputting Data
Detail Masters/ Professional Mobile Detailing Service
Thousand Oaks, CA
05.2020 - 12.2020
- Resolved issues efficiently, showcasing strong problem-solving skills.
- Performed routine maintenance and repair to uphold vehicle performance.
- Identified customer needs promptly to enhance service delivery.
- Maintained clean and organized work environment to support operational efficiency.
- Utilized specialized cleaners to ensure lasting cleanliness of vehicles.
- Vacuumed vehicle interiors to eliminate loose dirt and debris.
Education
High School Diploma -
Moorpark College
Moorpark, CASkills
- Customer service
- Food safety
- Teamwork
- Inventory management
- Reliability and responsibility
- Task prioritization
- Team leadership
- Work ethic
- Time management
- Communication skills
Languages
English
Professional
Affiliations
- Working out daily
- Hikes
- Thrifting
- Drawing
- Fashion
Timeline
Server
Sweetfin Poke
06.2024 - Current
Babysitter
Nextdoor App
06.2023 - 07.2024
Pet Sitter
Nextdoor App
06.2023 - 12.2023
Marketing and Inputting Data
Detail Masters/ Professional Mobile Detailing Service
05.2020 - 12.2020
High School Diploma -
Moorpark College
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