Hailey Gallagher
Phoenix,AZ
Summary
My goal is to collaborate with my peers and further enhance the company's success and reputation. By not only using, but building on my leadership, communication, and productivity skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Underwriting Service Assistant
State Farm Insurance CO
Tempe, AZ
09.2022 - Current
- Performed detailed analysis of customer accounts in order to identify potential risks or discrepancies in coverage.
- Maintained up-to-date records of all underwriting activities in accordance with established procedures.
- Reviewed and processed case work, documentation, and other pertinent information to ensure accuracy.
- Collaborated with colleagues to develop solutions that could be implemented to improve processes related to underwriting services.
- Assisted teammates with questions by running a TR support chat to help with accuracy and production.
- Maintained positive working relationship with fellow staff and management.
Underwriter and Verification advocate
CARVANA
Tempe, AZ
06.2021 - 05.2022
- Review and verify vehicle loan applications as well as supporting documents
- Provide support and information in regard to account status and financing options
- Collect and analyze legal documents such as credit report history, DMV driving status, or vehicle titles
- Validate checks with contacts made to credit unions and banks in order to approve a purchase.
Dish Network Advanced Technical Support Coach
Echosphere Dish Network
Phoenix, AZ
06.2016 - 12.2021
- Coach/manager duties which included overseeing up to 20 agents, advanced technical troubleshooting with satellite equipment both on calls and to agents
- Handled inbound calls as well as uptraining for manager and leadership positions while off calls.
Education
Mountain Pointe High School
East Valley Institute of Technology
Skills
- Underwriting
- Credit Analysis
- Supervisor experience
- Technical Support
- Communication skills
- Insurance knowledge
- Laboratory Management
Timeline
Underwriting Service Assistant
State Farm Insurance CO
09.2022 - Current
Underwriter and Verification advocate
CARVANA
06.2021 - 05.2022
Dish Network Advanced Technical Support Coach
Echosphere Dish Network
06.2016 - 12.2021
Mountain Pointe High School
East Valley Institute of Technology
Similar Profiles
Eric PlengerEric Plenger
Financial Service Analyst – Team Sales Lead at State Farm InsuranceFinancial Service Analyst – Team Sales Lead at State Farm Insurance
CHELSEA L PAXTONCHELSEA L PAXTON
OFFICE MANAGER/AGENT at Bill Paxton State Farm InsuranceOFFICE MANAGER/AGENT at Bill Paxton State Farm Insurance
Erika JenkinsErika Jenkins
Bodily Injury Claims Specialist at State Farm Insurance IncBodily Injury Claims Specialist at State Farm Insurance Inc