Hailey Galyen Thun
Las Vegas
Summary
I'm a customer-focused and energetic Front-of-House employee with a passion for delivering exceptional dining experiences. Leveraging strong communication and interpersonal skills to ensure my guest satisfaction and to maintain a welcoming atmosphere. I'm committed to efficiency, teamwork, and upholding the highest standards of service in a fast-paced restaurant setting.
Overview
2026
2026
years of professional experience
Work History
Bartender
Island Time Floats
- Provided exceptional customer service while creating unique cocktail concoctions underwater
- Demonstrated strong communication skills while multitasking and working with a diverse clientele
- Experienced in inventory management, restocking, and maintaining bar cleanliness
- Coordinated with kitchen staff to ensure smooth operations and timely completion of orders
Lead Bartender
La Patrona | Las Vegas Strip
- Received consistent positive feedback from customers for exceptional service and mixology skills
- Managed inventory, orders, and vendor relationships to ensure efficient operations and cost control
- Skilled in providing exceptional customer service in fast-paced, high-volume settings
- Ability to multitask effectively while maintaining a friendly and professional demeanor
Server
PT's | Las Vegas,NV
- Taking orders for new visitors quickly
- Writing or printing bills, explaining them to customers, and collecting payment
- Troubleshooting equipment issues and telling management when repairs are needed
- Served food and beverages promptly with focused attention to customer needs
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Bartender
V Theater | Planet Hollywood
07.2023 - 06.2024
- Skilled in creating unique cocktails and providing exceptional customer service under pressure
- Proficient in accurately handling cash transactions and maintaining cleanliness in the bar area
- Help assist customers in finding a drink that fits them best
- Demonstrated ability to work efficiently in a fast-paced environment while maintaining a positive attitude
Assistant General Manager
HHC
07.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
Cosmetology -
G Skin & Beauty
Las Vegas Skills
- Multi-Line Phone System
- POS
- Host / Hostess
- Cash Handling
- Runner / Busser
- Meal preparation
- Food safety
- Sales
- Inventory
- Kitchen Management Experience
- Open / Closing paperwork
Timeline
Assistant General Manager
HHC
07.2024 - Current
Bartender
V Theater | Planet Hollywood
07.2023 - 06.2024
Bartender
Island Time Floats
Server
PT's | Las Vegas,NV
Lead Bartender
La Patrona | Las Vegas Strip
Cosmetology -
G Skin & Beauty
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