Open To Work
Hailey Gama
La Fitness
Orlando,FL
Work Preference
Desired Job Title
Receptionist
Work Type
Part Time
Location Preference
On-Site
Location:
Orlando, FL
Open to relocation:
No
Important To Me
Flexible work hours4-day work week
Organized and proactive professional with a solid background in customer service and front desk operations. Known for exceptional verbal and written communication skills, contributing to efficient appointment scheduling and member satisfaction.
1
Certification
1
year of professional experience
Work History
Receptionist
10 Months
La Fitness - Port St. Lucie, FL | 07.2025 - 05.2026
- Greeted and assisted members, providing exceptional customer service and support.
- Managed front desk operations, ensuring smooth member check-ins and appointments.
- Handled approximately 30 incoming calls, addressing inquiries and directing them to appropriate staff.
- Maintained cleanliness and organization of reception area, enhancing overall member experience.
- Processed membership applications and payments accurately using management software.
- Collaborated with team members to promote fitness programs and events effectively.
- Monitored facility access, ensuring safety protocols were followed consistently.
- Assisted in resolving member concerns promptly, fostering positive relationships with clientele.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Science - Health Sciences
Valencia College - Orlando, FL
07-2027
- [4.0] GPA
Skills
Organization skills
Time management
Telephone skills
Data entry
Scheduling appointments
Verbal and written communication
Customer Service
Problem Solving
Certification
- [CPR & First Aid], [American Red Cross] - [July, 2025]
Timeline
Receptionist
La Fitness
07.2025 - 05.2026Read more
Valencia College - Associate of Science, Health Sciences
Read more