Hailey Gauthier
Wolcott
Summary
Dynamic Care Coordinator with a proven track record at Newport Healthcare, excelling in patient advocacy and care planning. Skilled in conflict resolution and multidisciplinary team collaboration, I effectively optimized treatment outcomes and fostered strong client relationships, ensuring comprehensive support and guidance for complex cases.
Overview
7
7
years of professional experience
Work History
Care Coordinator
Newport Healthcare
05.2025 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Used company software and databases to maintain records of services performed and patient conditions.
Behavior Technician
Personal Growth Services
01.2024 - 03.2025
- Worked as part of collaborative team to address changing needs of children and families.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Trained clients to apply appropriate social skills and behavior modification techniques.
Sales Associate
CVS Pharmacy
08.2018 - 01.2024
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Psychology
Central Connecticut State University
New Britain, CT05-2023
Master of Science - Clinical Mental Health Counseling
Central Connecticut State University
New Britain, CT05-2027
Skills
- Conflict resolution
- Multidisciplinary team collaboration
- Goal setting
- Documentation
- Care planning
- Case management
- Multitasking and organization
- Crisis intervention
- Cultural sensitivity
- Clear communication
- Time management
- Organizational skills
- Patient advocacy
Timeline
Care Coordinator
Newport Healthcare
05.2025 - Current
Behavior Technician
Personal Growth Services
01.2024 - 03.2025
Sales Associate
CVS Pharmacy
08.2018 - 01.2024
Bachelor of Science - Psychology
Central Connecticut State University
Master of Science - Clinical Mental Health Counseling
Central Connecticut State University
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