HAILEY GOAD
Oklahoma City,OK
Summary
Experienced administrative professional with a strong background in healthcare administration, property management, office operations, billing, financial reporting, HR support, and customer service. Skilled in managing audits, Excel reporting, contractor coordination, leasing operations, payment processing, and multi-department administrative support. Highly organized, dependable, and adaptable in fast-paced work environments.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
Language
13
13
years of professional experience
Work History
Administrative Assistant
Complete Home Health
06.2023 - Current
- Manage billing support and daily administrative operations for a healthcare office
- Create and maintain Excel spreadsheets and audit reports with strong attention to detail
- Maintain HR files and employee documentation while ensuring organization and compliance
- Provide in-office IT support and troubleshoot technical issues for staff
- Support scheduling, records management, and office workflow across multiple departments
- Assist leadership and office staff with operational projects and administrative needs
Assistant Regional Manager
Price Edwards Management Company
01.2020 - 04.2023
- Assisted in managing operations for multi-family residential properties
- Prepared owner financial reports and maintained accurate financial documentation
- Processed tenant payments, leasing paperwork, and resident files
- Coordinated rehabilitation projects, maintenance scheduling, and vendor communication
- Worked directly with contractors to oversee repairs and property improvements
- Assisted with leasing apartments, tenant relations, occupancy management, and compliance processes
Veterinary Assistant
Sewell Animal Hospital
01.2014 - 06.2019
- Assisted veterinarians during examinations and surgical procedures, ensuring animal comfort and safety.
- Administered medications and vaccinations as directed, maintaining accurate records for each patient.
- Monitored animal behavior and health status, communicating significant changes to veterinary staff promptly.
- Educated pet owners on proper care practices and post-treatment instructions to enhance recovery outcomes.
- Trained new staff on clinic protocols, improving team efficiency and service quality through effective onboarding.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
Education
Associate Degree - Animal Science
Oklahoma State University (OSU)
Stillwater, OK05-2013
Medical Coding Program - undefined
Ultimate Medical Academy (UMA)
Skills
- Administrative Support
- Microsoft Excel & Office Suite
- Billing & Financial Processing
- Audit Reporting
- HR File Management
- Property Management Operations
- Customer Service
- Contractor & Vendor Coordination
- Data Entry & Recordkeeping
- Office IT Support
- Scheduling & Office Coordination
- Communication & Organization
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Strong problem solver
- Documentation and recordkeeping
- Office management
- Dedicated team player
- Relationship building
Languages
English
Full Professional
Timeline
Administrative Assistant
Complete Home Health
06.2023 - Current
Assistant Regional Manager
Price Edwards Management Company
01.2020 - 04.2023
Veterinary Assistant
Sewell Animal Hospital
01.2014 - 06.2019
Medical Coding Program - undefined
Ultimate Medical Academy (UMA)
Associate Degree - Animal Science
Oklahoma State University (OSU)