Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Hailey Grant

San Marcos,TX

Summary

I'm a highly motivated and skilled worker with a background in customer service. I'm skilled in POS operation, safe food handling, and resolving conflicts with professional mannerisms. I'm known to use effective communication skills and have adapted to fast-paced environments while maintaining a focus on quality and service excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
Houston, TX
06.2021 - 08.2024
  • Served food and beverages to customers and completed orders.
  • Checked with guests to get feedback on food served, resolved issues, brought additional items, and refilled beverages.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Presented menus and answered questions regarding items.
  • Completed cleaning duties by doing back work and side work.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for the next customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

Bachelor of Science - Criminal Justice

Texas State University
San Marcos, TX
05-2027

Skills

  • Customer service excellence
  • POS operation
  • Safe food handling
  • Conflict resolution strategies
  • Effective communication
  • Time management skills
  • Research skills
  • Criminal law expertise

Affiliations

  • Organization: Lambda Alpha Epsilon (LAE)
  • Volunteer work
  • Community service work
  • Drawing/Painting
  • Reading/writing

Certification

  • Texas Alcohol Certification
  • Food Handlers Certification

Timeline

Server

Texas Roadhouse
06.2021 - 08.2024

Bachelor of Science - Criminal Justice

Texas State University

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