Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Hailey Guinn

Albuquerque

Summary

I am a fourth year student at the University of New Mexico majoring in Political Science and Criminology. Once receiving my bachelors degrees, I plan on attending the University of New Mexico School of Law to pursue a career as an attorney. I have extensive experience providing comprehensive care to individuals ranging from newborns to elderly which has taught me compassion and patience. Due to my work at New Mexico Orthopedics and my volunteer work in two political campaigns, I have demonstrated my skills working in a high intensity and fast paced environment in which I demonstrated professionalism, problem solving, competence, and other valuable skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Service Specialist

New Mexico Orthopaedics
09.2024 - Current
  • Demonstrated excellent customer service skills by efficiently handling patient inquiries.
  • Verified patient insurance eligibility and entered patient information into system.
  • Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
  • Processed payments for copays and balances.
  • Scheduling and cancelling patient appointments for physical therapy, MRI's, quick care, X-rays, new patient, and general follow up appointments.
  • Greeted and assisted patients with check-in procedures.
  • Inputted patient information.

Home Health Caregiver

Ambercare
11.2023 - 08.2024
  • Coordinated transportation services to appointments as needed.
  • Demonstrated excellent communication skills while interacting with family members regarding patient's condition and treatment plan.
  • Provided assistance with bathing, grooming, dressing, and other activities of daily living.
  • Assisted with rehabilitation exercises under direction of a physical therapist or occupational therapist.

Private Nanny

Kaylee Sneed
11.2022 - 11.2023
  • Provided childcare for multiple children at once.
  • Developed strong relationships with the children and their families.
  • Managed the children's daily routines, such as meal times, bath times, and bedtimes.
  • Cleaned up after the children to maintain a safe living environment.
  • Administered one-on-one care to meet physical, emotional and social needs of children.
  • Implemented educational and learning activities to help the children reach their developmental milestones.

Educational Assistant

New Mexico Early Learning Academy
10.2022 - 02.2023
  • Assisted teachers in developing lesson plans for special education classes.
  • Collaborated with other educational professionals to plan and implement individualized student programs.
  • Adapted instruction methods based on individual needs while still meeting curriculum objectives.
  • Facilitated the development of social skills through positive interactions with peers and staff members.

Private Nanny

Brittany Bade
01.2022 - 01.2023
  • Currently asked back for occasional babysitting
  • Managed the children's daily routines, such as meal times, bath times, and bedtimes.
  • Cultivated positive relationships with parents by working alongside to care for children.
  • Administered one-on-one care to meet physical, emotional and social needs of children.
  • Adapted quickly to changing environments and demonstrated flexibility when dealing with unexpected situations.
  • Implemented creative playtime activities to engage the children while teaching important life skills.

Home Health Caregiver

We Care Agency
06.2021 - 01.2022
  • Responded promptly to requests from patients and families in a courteous manner.
  • Coordinated transportation services to appointments as needed.
  • Provided assistance with bathing, grooming, dressing, and other activities of daily living.

Education

Bachelor of Science (B.S.) - Criminal Justice

University of New Mexico
Albuquerque, NM
05.2026

High School Diploma -

Espanola Valley High School
Espanola New Mexico
05-2021

Bachelors - Political Science

University of New Mexico
Albuquerque, NM
05.2026

Skills

  • Professional
  • Adaptability
  • Efficient
  • Data entry
  • Conflict resolution
  • Follows direction
  • Customer service
  • Computer skills
  • Reliable
  • Multitasking and organization
  • Meticulous
  • Caring and empathetic

Accomplishments

Rio Arriba County Clerk Internship

Mark Ronchetti Governor Internship

Michelle Lujan Grisham Governor Volunteer

Certification

  • CPR Certification
  • First Aid Training

Timeline

Patient Service Specialist

New Mexico Orthopaedics
09.2024 - Current

Home Health Caregiver

Ambercare
11.2023 - 08.2024

Private Nanny

Kaylee Sneed
11.2022 - 11.2023

Educational Assistant

New Mexico Early Learning Academy
10.2022 - 02.2023

Private Nanny

Brittany Bade
01.2022 - 01.2023

Home Health Caregiver

We Care Agency
06.2021 - 01.2022

Bachelors - Political Science

University of New Mexico

Bachelor of Science (B.S.) - Criminal Justice

University of New Mexico

High School Diploma -

Espanola Valley High School

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