Overview
Work History
Education
Skills
Timeline
Generic

Hailey Gundersen

Castle Pines,CO

Overview

1
1
year of professional experience

Work History

Sales Associate

Aeropostale
10.2023 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sandwich Artist

SUBWAY®Restaurants
12.2022 - 07.2023
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Increased speed of service through effective multitasking and time management skills.
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.

Education

High School Diploma -

SkyView Academy
Highlands Ranch, CO
05.2024

GED -

Arapahoe Community College
Littleton, CO
05.2023

Skills

  • Payment Processing
  • Client Account Management
  • Store Opening and Closing
  • Listening Skills
  • Cash Handling Accuracy
  • Reliable and Punctual
  • Multi-Tasking Strength
  • Conflict Resolution
  • Customer Service
  • Policy and Procedure Adherence
  • Retail Store Operations
  • Childcare

Timeline

Sales Associate

Aeropostale
10.2023 - Current

Sandwich Artist

SUBWAY®Restaurants
12.2022 - 07.2023

High School Diploma -

SkyView Academy

GED -

Arapahoe Community College

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Hailey Gundersen