Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Link Crew
References
Timeline
Generic

Hailey Gustafson

Aurora,CO

Summary

Reliable worker with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Always willing to help and step up. Proven success in satisfying sales objectives and securing repeat patronage. Finds to have a rather great talent in cleaning and organizing and love to do it. Able to retain information well and can adapt to many situations.

Overview

6
6
years of professional experience

Work History

Sales Associate

Kohls Department Store
Aurora, CO
07.2023 - Current
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Promoted store credit card program by offering discounts for signing up.
  • Organized store displays for maximum visibility of products.
  • When left without a department lead for majority of 2024, I had to step up and take the lead responsibilities without the title.

Seasonal Crew Member

Chipotle
Aurora, CO
11.2022 - 01.2023
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Resolved customer complaints in a professional manner.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Served food quickly for positive guest experiences.
  • Wiped down tables and equipment, swept and refilled stock.

Cashier

The Patty Wagon
Aurora, CO
07.2018 - 10.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked service stations with food items such as condiments, salads, desserts, and beverages.
  • Kept track of supplies used in the kitchen to ensure restocking when necessary.
  • Performed additional tasks assigned by chef or supervisor.
  • Kept track of all order tabs.
  • Helped work with team to quickly close and organize.

Education

High School Diploma -

Vista Peak 9-12 Preparatory
Aurora, CO
05-2023

Skills

  • Inventory Control
  • Multi-tasking strength
  • Merchandise Display
  • Flexible Schedule
  • Product Recommendations
  • Store Opening and Closing
  • Stocking and Receiving
  • Retail Store Operations
  • Supply Restocking
  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Kitchen Support
  • Safety Compliance

Affiliations

  • Working to become a dance choreographer.
  • Dancer.
  • Actor.
  • Reading.

Accomplishments

  • Associate of the Month March 2024 at Kohl's x Sephora Aurora, CO.
  • Deans/ Principals list all throughout high school 2019-2023.

Languages

English
Native/ Bilingual

Link Crew

Link crew is a program through Vista Peak Preparatory in which Juniors and Seniors can enroll to help guide and mentor incoming high school freshmen. I started my sophomore year in COVID because they forgot to add the grade limit to the program. (2020-2023)Each year participated earned you 150 hours of community service, ending me with 450 hours.

  • Play team building games.
  • Each session had a lesson about high school.
  • We gave the kids school tours.
  • Participated as a link leader in two freshman orientations.
  • Our job was to make freshmen feel confortable and welcome all year long.

References

References available upon request.

Timeline

Sales Associate

Kohls Department Store
07.2023 - Current

Seasonal Crew Member

Chipotle
11.2022 - 01.2023

Cashier

The Patty Wagon
07.2018 - 10.2021

High School Diploma -

Vista Peak 9-12 Preparatory

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Hailey Gustafson