HAILEY HARDING
Holland,MA
Summary
Highly organized and compassionate healthcare professional with extensive experience in clinical research coordination and medical assisting. Skilled in managing patient care, ensuring accurate documentation, and providing support in clinical trials. Demonstrated ability to oversee research studies, recruit and screen participants, and ensure compliance with protocols. Proven leadership skills, effectively managing and training teams to deliver high-quality patient care. Excellent communication and interpersonal skills, facilitating effective collaboration with physicians, researchers, and patients. Passionate about contributing to the advancement of medical research while prioritizing the safety and well-being of patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
MICR
09.2024 - Current
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Followed informed consent processes and maintained records.
- Gathered, processed, and shipped lab specimens.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Prepared and maintained regulatory documents for clinical trial submissions.
Lead Medical Assistant
Community Neuroscience Services
09.2019 - Current
- Experienced and dedicated Lead Medical Assistant with 8+ years of expertise in healthcare settings
- Proven ability to oversee clinical operations, coordinate patient care, and improve workflow efficiency
- Skilled in medical procedures, patient education, and staff training
- Adept at ensuring high standards of patient care and compliance with regulatory guidelines
- Aid with the interview process of potential new medical assistants and student medical assistants as a precepting site
- The primary point of contact for staff inquiries and questions is within the office environment
- Proficient in ECW and EPIC EMR systems
- Able to perform front office tasks such as scheduling appointments, prior authorizations, and phone messages
- Proficient in effectively managing and deescalating situations with dissatisfied patients to ensure a positive and constructive resolution
Medical Assistant
University Health Services
09.2015 - 09.2019
- Worked as a medical assistant in a primary care office that was targeted for college aged patients
- Managed the scheduled and vital signs along with patients' medical history and chief complaints for visits
- Performed basic laboratory test and specimen collections
- Administer vaccinations per CDC guidelines
- Helped organize and run immunization clinics for over 300 international students for the upcoming semesters
- Help communicate and educate patients on CDC guidelines for positive TB tests
- Helped with managing disease outbreaks on campus, for example, a mumps outbreak on campus
- Maintained and managed student immunization records per required CDC guidelines for school attendance
- Vaccine education and sexual health education with students
Certified Nursing Assistant
Atria Senior Living
01.2017 - 01.2019
- CNA for a large, assisted living on the standard floors along with the locked dementia unit
- Aided the residents with ADLs such as bathing, feeding, and dressing
- Completed medication passes per the SAM guidelines
- Communicated with resident's families about day-to-day progress, along with the nursing staff
- Maintained a clean and livable area for the residents
- Transported to and helped with activities for the residents
Education
Master of Science - Biomedical Sciences
Quinnipiac University
Hamden, CT12-2023
Bachelor of Science - Biology & Psychology
University of Massachusetts, Boston
Boston, MA05-2019
Skills
- Specimen collections
- Study protocols and Trial oversight
- Research sops understanding
- Good clinical practice
- Site management
- Schedule coordination
- Conflict resolution techniques
- Staff oversight
- Vital signs monitoring
- Patient education and counseling
- Inventory and supply management
- HIPAA compliance
- EKG set up and monitoring
- Sterilization techniques
- Phlebotomy
Certification
- Good Clinical Practice (GCP) Certification - Various Providers.
- CNA - Certified Nurse Assistant
- Basic Life Support (BLS) - American Heart Association.
Timeline
Clinical Research Coordinator
MICR
09.2024 - Current
Lead Medical Assistant
Community Neuroscience Services
09.2019 - Current
Certified Nursing Assistant
Atria Senior Living
01.2017 - 01.2019
Medical Assistant
University Health Services
09.2015 - 09.2019
Master of Science - Biomedical Sciences
Quinnipiac University
Bachelor of Science - Biology & Psychology
University of Massachusetts, Boston
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