Hailey Helms
Pine Hill,AL
Summary
Dedicated employee with a strong work ethic and proven ability to resolve customer complaints at Community Neighbor Bank. Skilled in financial record keeping and maintaining confidentiality, through empathetic service and efficient transaction management. By doing these things I ensure the accuracy and enhancing of customer satisfaction. Also skilled in managing a cash drawer, balancing it, and running tickets to correct outages or shortages.
Overview
1
1
year of professional experience
Work History
Universal Banker
Community Neighbor Bank
04.2024 - Current
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Filed and processed paperwork.
- As a customer service representative, I printed debit cards. I answered and assisted phone calls regarding consumer’s accounts. I enrolled consumers in online banking.
- I completed and logged information into spreadsheets and checklists when opening new accounts.
Education
High School Diploma -
Clarke Preparatory School
Grove Hill, AL05.2023
Skills
- Strong work ethic
- Patience and empathy
- Financial record keeping
- Confidentiality and discretion
Timeline
Universal Banker
Community Neighbor Bank
04.2024 - Current
High School Diploma -
Clarke Preparatory School