Hailey Hernandez
San Antonio,TX
Summary
Dedicated retail professional leveraging effective communication and problem-solving skills to enhance customer experiences and drive sales. Proven track record in building strong customer relationships, promoting products, and managing cash operations, contributing to revenue growth in high-volume environments. Excels in multitasking and prioritizing to meet project deadlines.
Overview
11
11
years of professional experience
Work History
Grocery Clerk
Trader Joe’s
Millbrae, CA
09.2017 - Current
- Managed inventory levels and coordinated with vendors to maintain optimal stock availability
- Promoted store products and special offers, enhancing customer experience and increasing sales opportunities
- Built positive customer relationships to drive sales and encourage reoccurring business
- Handled large cash transactions, ensuring accuracy and speed during peak hours
- Met project deadlines by prioritizing tasks effectively
Swim Teacher
Millbrae Meadow Swimming Club
Millbrae, CA
06.2015 - 08.2017
- Delivered professional instruction on swimming styles and techniques, improving students' skills across all age groups.
- Coached swimmers of varying levels, fostering strong relationships that facilitated individual progress.
- Developed lesson plans tailored to individual student needs and goals.
Education
Associates - Social Sciences
College of San Mateo
San Mateo, CA05-2021
Skills
- Customer service
- Time management
- Team collaboration
- Training / Mentoring
- Adaptability to change
- Effective communication
Projects
Service Commission
Burlingame High School - Burlingame, CA
08/2017 - 05/2019
- Chosen by students and staff to partake in assistance for activities around the school and within the community
Hui Tarava Dance Company - San Francisco, CA
01/2015 - 02/2022
- Volunteered in many competitions and workshops to help teach individuals about the culture of Tahitian dance. Help raise funds for the company to send dance students to Tahiti and compete in worldwide competitions.
Timeline
Grocery Clerk
Trader Joe’s
09.2017 - Current
Swim Teacher
Millbrae Meadow Swimming Club
06.2015 - 08.2017
Associates - Social Sciences
College of San Mateo