Hailey Jans
Grafton,WI
Summary
Organized server with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient, rapid table turnover, boosting volume and increasing sales opportunities. Friendly Bartender with exceptional skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Anvil Pub & Grille
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender/Beverage Cart Attendant
Hawthorne Hills Golf Course
05.2023 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Restaurant Waitress
Lime Cantina
06.2020 - 07.2023
- Served food and beverages to patrons and confirmed complete orders
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Pharmacy Technician
Walgreens
04.2022 - 05.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Education
Bachelor of Arts - Interior Design & Interior Architecture
Kirkwood Community College
Cedar Rapids, IA05.2025
Moraine Park Technical College
Fond Du Lac, WIUniversity of Iowa
Iowa City, IAHigh School Diploma -
Cedarburg High School
Cedarburg, WI06.2022
Skills
- Troubleshooting Malfunctioning Equipment
- Pharmacy Operations
- Strong Communication skills
- Friendly and outgoing
- Determined
- Always looking forward to meeting new people and creating new relationships
- Guest Engagement
- Cash Handling
- Strong Work Ethic
- Beverage Preparation
Timeline
Server/Bartender
Anvil Pub & Grille
01.2024 - Current
Bartender/Beverage Cart Attendant
Hawthorne Hills Golf Course
05.2023 - 08.2023
Pharmacy Technician
Walgreens
04.2022 - 05.2023
Restaurant Waitress
Lime Cantina
06.2020 - 07.2023
Bachelor of Arts - Interior Design & Interior Architecture
Kirkwood Community College
Moraine Park Technical College
University of Iowa
High School Diploma -
Cedarburg High School
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