Hailey Johansen
Goleta,CA
Summary
Adaptable and resourceful individual with a strong background in customer relations and team collaboration. Known for delivering excellent service and developing engaging visual content to support brand engagement.
Overview
1
1
Language
2
2
years of professional experience
Work History
Barista
Feng Cha Teahouse
Dublin, CA
09.2024 - 08.2026
- Provided exceptional customer service at Feng Cha while preparing specialty teas and beverages to enhance customer experience.
- Managed customer orders and payments, ensured cleanliness and organization of work environment, and accurately prepared drinks to meet customer expectations.
- Collaborated with team members during busy shifts, enhancing communication and multitasking skills to improve service efficiency.
Social Media Content Manager
Boops N' Bubbles
San Ramon, California
09.2024 - 09.2025
- Developed commercial content and managed posting schedule across multiple platforms to enhance audience engagement.
- Created promotional content and organized visuals to support a cohesive and engaging brand presence across channels.
- Designed custom graphics and visual content to elevate engagement and maintain consistent brand identity across social media pages.
Education
High School Diploma -
Dublin High School
Dublin, CA06-2026
Skills
- Beverage preparation
- Customer service
- Customer relations
- Team collaboration
- Social media management
- Content creation
Languages
Spanish
Elementary
Accomplishments
- Girl Scouts:
Silver award - Caring Closet (2022)
Bronze award - Anti bullying Program (2018)
Custom Section 1
- Highschool GPA: 3.7
Timeline
Barista
Feng Cha Teahouse
09.2024 - 08.2026
Social Media Content Manager
Boops N' Bubbles
09.2024 - 09.2025
High School Diploma -
Dublin High School