Hailey Kent
Clearwater,FL
Summary
Developed valuable administrative skills in office settings. Looking to transition into a new field and to learn and expand in a professional office environment. A educated scholar who is currently intaking a Project management certification as well as majoring in business and finances. Very dependable and a perfect candidate to adapt and grow.
Overview
2
2
years of professional experience
Work History
Office Lead Assistant
NALA MEDSPA
12.2025 - Current
- Coordinated scheduling for appointments, optimizing staff availability and resource allocation.
- Trained new staff on billing software and company policies, enhancing team performance.
- Assisted in preparing packages and invoices for clients and employees. Helped maintain accurate records of transactions. Supported team members in ensuring timely delivery of services.
- Developed and maintained an efficient scheduling system to manage appointments effectively during high-demand periods.
Insurance and Billing Specialist
Mosaic Surgery
Clearwater
05.2025 - 12.2025
- Supported financial reporting by preparing billing summaries and documentation for audits.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Kept an organized and detail billing file for all patients
Registarr Office Associate
BayCare
Safety Harbor, FL
07.2024 - 05.2025
- Trained new staff on database systems and registration workflows to support team objectives.
- Assisted in organizing company events and meetings, ensuring all logistics were handled effectively.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Project Management
University of South Florida
Tampa, FLBusiness And Finances
St. Petersburg College
Clearwater, FLSkills
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Multitasking Abilities
Timeline
Office Lead Assistant
NALA MEDSPA
12.2025 - Current
Insurance and Billing Specialist
Mosaic Surgery
05.2025 - 12.2025
Registarr Office Associate
BayCare
07.2024 - 05.2025
Project Management
University of South Florida
Business And Finances
St. Petersburg College