Hailey Kilcrease
Midland,TX
Summary
Results-driven professional with extensive experience at Warrior Technologies and Prosperity Bank. Expertise in invoice processing and financial reporting, complemented by strong customer service skills. Achieved significant improvements in billing accuracy and team performance, fostering positive client relationships and ensuring compliance with banking ethics. Proficient in QuickBooks and Microsoft Office.
Overview
3
3
years of professional experience
Work History
Billing Specialist
Warrior Technologies
Midland, TX
07.2024 - 01.2025
- Processed and submitted accurate and timely invoices for billing, ensuring compliance with company policies and procedures
- Collaborated with internal departments to resolve billing inquiries or disputes, providing excellent customer service and maintaining positive relationships
- Assisted with month-end closing activities related to revenue recognition and account reconciliation
- Reviewed billing data to identify discrepancies or errors, resolving issues promptly to minimize delays in payment processing
- Researched complex billing issues or disputes, working closely with clients or vendors to reach s'
- atisfactory resolutions
Teller Supervisor
Prosperity Bank
Midland, TX
05.2022 - 04.2024
- Supervised a team of tellers, providing guidance and support to ensure efficient and accurate transaction processing
- Monitored daily cash levels to ensure adequate funds were available for customer transactions, minimizing downtime
- Collaborated with branch manager to develop strategies for achieving sales goals, resulting in an increase in cross-selling products
- Performed regular audits of teller transactions to identify discrepancies or potential fraudulent activities
- Managed vault operations including balancing cash drawers, ordering currency supplies, and ensuring compliance with security protocols
- Developed strong relationships with key customers through personalized service delivery and proactive communication efforts
Education
High school diploma -
Wynnewood High School
Wynnewood, OK06.2021
Skills
- Invoice processing
- Financial reporting
- Strong sense of banking ethics
- Accounting systems and software
- Quickbooks
- Accounts receivable
- Microsoft office
Timeline
Billing Specialist
Warrior Technologies
07.2024 - 01.2025
Teller Supervisor
Prosperity Bank
05.2022 - 04.2024
High school diploma -
Wynnewood High School
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