Hailey Kottman
Waterford,VA
Summary
A results driven professional with proven relationship-building and time management skills. Adept at multitasking and working in fast paced environments. Possesses excellent communication skills, along with a keen ability to educate customers on products. Strong attention to detail and ability to adapt based on task at hand. Eager to leverage my skills to make a positive impact on people’s lives through healthcare products and services. Ready to take on new challenges and drive success in a dynamic industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Vino Bistro
01.2022 - Current
- Provided exceptional service to high volume of daily customers
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Stocked service areas with supplies during slow periods.
Pet Sitter
A Windy Day Farm
01.2021 - Current
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care
- Developed long-term relationships with clients and bonded with animals through regular contact
- Followed precise feeding instructions and schedules for animals under care.
Server
Vanish Brewery
01.2019 - 09.2021
- Maintained records of transactions made during shift as required by law or company policy
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Responded efficiently to guest inquiries and complaints in a professional manner.
Daycare Assistant
Kiddie Academy
09.2019 - 01.2021
- Assessed individual needs of children regarding emotional stability, physical health and mental capacities
- Provided supervision and care to young children ranging from infants to pre-school age
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Education
Bachelor of Science Health Sciences -
James Madison University
05.2024
Skills
- Time Management
- Fast Learner
- Workload Management
- Product and Service Knowledge
- Verbal and Written Communication
- Administrative Tasks
- Relationship Building
- Team Collaboration
Certification
- Recently received CITI in: Human Research (Curriculum Group), Social/Behavioral Research Course (Course Learner Group)
- CPR certified
Timeline
Server
Vino Bistro
01.2022 - Current
Pet Sitter
A Windy Day Farm
01.2021 - Current
Daycare Assistant
Kiddie Academy
09.2019 - 01.2021
Server
Vanish Brewery
01.2019 - 09.2021
Bachelor of Science Health Sciences -
James Madison University
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