Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Hailey Lackey

Lenoir,NC

Summary

Accomplished in enhancing customer experiences and achieving operational excellence, I leveraged my time management and communication skills at Paws and Claws Pet Clinic to elevate pet care standards. Demonstrated leadership in training teams and improving service efficiency, I excel in environments requiring attention to detail and a proactive approach to problem-solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dog Bather and Kennel Tech

Paws and Claws Pet Clinic
Morganton, NC
05.2024 - 01.2025

While working with Paws and Claws, I started off as a boarding caretaker for dogs and felines, which got me promoted to being a bather; my job responsibilities include.

  • Watching for any unusual behavior.
  • Making sure the dogs have gone outside.
  • Talking to clients, or potential clients,
  • Giving medications to dogs and felines.
  • Feeding times for animals.
  • Bathing to customer and company standards.
  • Nail trims, and haircut "tidy ups"

Cashier/Assistant Manager

Bonnie Mist Car Wash, Inc.
Lenoir, US
02.2023 - 01.2024
  • Maintaining POS system and it's accuracy
  • Provide friendly and effective customer service
  • Training new team members
  • Resolving customer concerns while making the experience effective for everyone

Front Desk Associate

Planet Fitness
South Pasadena, US
06.2022 - 01.2023
  • Explored all avenues of front desk assignments including; Cleaning equipment, membership sales, prospective member tours, merchandise stocking, POS sales and ensuring member satisfaction at all times

Front Desk Associate

Planet Fitness
Morganton, US
10.2021 - 04.2022

Crew Member

Arby's
Lenoir, US
04.2021 - 07.2021
  • Served many customers exceeding quality and expectations
  • Handled cash and card transactions
  • Made sandwiches, sides and meals according to Arbys expectations and standards
  • Assisted with cleaning duties, open and closed the store and kept cleanliness standards high

Education

Some College - Veterinarian Assistance

Animal Behavior College
01.2025

Skills

  • Time management
  • Dog handling
  • Cash handling
  • Sales
  • POS
  • Communication skills
  • Management
  • Kennel experience
  • Customer service
  • Animal handling
  • Leadership
  • Pet safety awareness
  • Pet waste removal
  • Animal behavior
  • Nail trimming

Certification

Driver's License

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Dog Bather and Kennel Tech

Paws and Claws Pet Clinic
05.2024 - 01.2025

Cashier/Assistant Manager

Bonnie Mist Car Wash, Inc.
02.2023 - 01.2024

Front Desk Associate

Planet Fitness
06.2022 - 01.2023

Front Desk Associate

Planet Fitness
10.2021 - 04.2022

Crew Member

Arby's
04.2021 - 07.2021

Driver's License

Some College - Veterinarian Assistance

Animal Behavior College
Hailey Lackey