Hailey Laferty
Spring Hill,FL
Summary
Hardworking and punctual, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Coordinator & Social Media Manager
Eberbach Plastic Surgery
Springhill, FL
02.2024 - Current
- Assisted with the development of efficient office procedures for improved workflow.
- Assisted during in-office esthetic procedures, pre-op, and post-op.
- Acted as liaison between physicians, staff members, patients, families, and third party payers.
- Monitored compliance with HIPAA regulations regarding the confidentiality of patient information.
- Coordinated follow-up care for discharged patients, and monitored progress towards recovery goals.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Developed and implemented a comprehensive social media strategy to increase brand awareness and engagement.
Beauty Advisor
Walgreens Boots Alliance
Georgetown, TX
11.2022 - 02.2024
- Assisted in the development of new beauty products and services.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Created detailed reports on sales performance and customer feedback.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Maintained an up-to-date knowledge of all beauty products available for sale.
Inventory Specialist
Walgreens
Austin, TX
02.2022 - 11.2022
- Participated in physical inventory counts to keep information accurate and current.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Kept record of vendor invoices for product sold on the front end as well as pharmacy inventory.
- Handled weekly auto vendor returns for pharmacy and Microfulfillment center.
- Organized and facilitated shrink meetings to identify root causes of shrink.
Shift Lead Manager
Walgreens
Spring Hill, FL
10.2021 - 02.2022
- Reinforced rules to promote superior employee performance.
- Managed daily cash intake by counting out registers and tabulating profits.
- Coached employees on interactions with customers to drive exceptional service.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Delegated work to staff, setting priorities and goals.
Education
Medical Esthetician - Facial Skincare Specialist
Beauty And Health Institute
Tampa, FL09.2022
Medical Esthetician - Facial Skincare Specialist
TDLR
TexasHigh School Diploma -
Frank W. Springstead High School
Spring Hill, FL05.2020
Some College (No Degree) -
Pasco Hernando State College
Spring Hill, FLSkills
- Patient Care and Education
- Microneedling
- Dermaplaning
- Lash lift and tint
- Waxing and laser hair removal
- Facials and microdermabrasion
- Outstanding client care
- Expert skin analysis
- Appointment scheduling
- HIPAA compliance
- Inventory Management
- Patient Relations
- Medical Data Collection
- Attention to detail
- Creative problem-solving
Certification
- Licensed Esthetician - 2023 - Texas
- Licensed Medical Aesthetician - 2022 - Florida
- Certified Laser Hair Removal Technician - 2022
- Certified Electrologist - 2022
Timeline
Patient Coordinator & Social Media Manager
Eberbach Plastic Surgery
02.2024 - Current
Beauty Advisor
Walgreens Boots Alliance
11.2022 - 02.2024
Inventory Specialist
Walgreens
02.2022 - 11.2022
Shift Lead Manager
Walgreens
10.2021 - 02.2022
Medical Esthetician - Facial Skincare Specialist
Beauty And Health Institute
High School Diploma -
Frank W. Springstead High School
Some College (No Degree) -
Pasco Hernando State College
Medical Esthetician - Facial Skincare Specialist
TDLR
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