Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
• Self-maintained a rigorous schedule to successfully ensure refinance closings
• Prepared Closing Disclosures and ensured all documents got to closing
• One-on-one & group consultations with university students, faculty, and staff
• Instructed methods to navigate computer programs and provided feedback on design