Hailey Lozano
Richmond,TX
Summary
Adept at managing high-volume events at Main Event, I leveraged strong communication and problem-solving skills to enhance customer satisfaction and streamline operations. My adaptability and time management prowess supported team efficiency across roles, from life enrichment to salon reception, achieving significant improvements in service delivery and operational productivity.
Overview
7
7
years of professional experience
Work History
Bartender
Main Event
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Life Enrichment Assistant
The Reserve at Katy
06.2020 - 10.2023
- Collaborated with interdisciplinary teams to develop personalized care plans for each resident''s unique needs.
- Assisted in maintaining accurate records of resident participation, progress, preferences, and concerns.
- Supported physical health through organizing exercise programs and encouraging participation in daily activities.
- Maintained necessary supplies inventory while adhering to budgetary constraints for optimal program execution.
Hair Salon Receptionist
Tousled Hair Salon
02.2018 - 12.2019
- Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
Education
Cosmetology
Houston Community College
Houston, TXWilliam B. Travis Highschool
Richmond, TX06.2020
Skills
Communication
Timeline
Bartender
Main Event
01.2024 - Current
Life Enrichment Assistant
The Reserve at Katy
06.2020 - 10.2023
Hair Salon Receptionist
Tousled Hair Salon
02.2018 - 12.2019
Cosmetology
Houston Community College
William B. Travis Highschool
Similar Profiles
Arturo VelasquezArturo Velasquez
Assistant General Manager at Main EventAssistant General Manager at Main Event
Ricky GomezRicky Gomez
Operations Manager at Main EventOperations Manager at Main Event
AKHILESH MOPURIAKHILESH MOPURI
Technician at MAIN EVENTTechnician at MAIN EVENT
Wyatt BreazealeWyatt Breazeale
Main Event - Games Department Lead at Main EventMain Event - Games Department Lead at Main Event
Lindsey CaudilloLindsey Caudillo
MA-NCT at Next Level Urgent CareMA-NCT at Next Level Urgent Care