Hailey Lucier
Kent,Washington
Summary
Focused and committed M.S Organization Leadership student successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I believe my fast-learning abilities, commitment to succeed and relevant studies make me the perfect fit for this position. I am expected to graduate with a M.S in Organizational Leadership in December of 2023.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant and Receptionist
Choice Family Dentistry
11.2016 - 04.2021
- Responsible for chair side assisting for multiple doctors
- Sterilization
- Opening and closing of the office
- Handling sensitive information regarding patient insurance, Finances, Health information, Benefits verification, Coding and Billing
- Developed strong confidential relationships with patients, increasing satisfaction and trust with our patients
- Implemented online patient intake software resulting in higher accuracy and efficacy in patient intake
- Patient Charting improvement: Implemented and created charting templates to ensure detailed and accurate chart notes among all doctors and staff members
Dental Assistant
Covington Complete Dentistry
10.2016 - 11.2019
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Hospitality Worker
Jps Taproom Bar And Grill
03.2016 - 12.2016
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Identified and resolved customer complaints concerning food or lodging.
Barista
Emerald City Smoothie
06.2013 - 01.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Organizational Leadership - Leadership
Eastern Washington University
Cheney, WA12.2023
B.S in Business Administration - Specialization in Human Resources
CWU
12.2022
Associate Of General Studies - General Studies
Green River Community College
Auburn, WA08.2018
Skills
- Microsoft Office Suite
- Comfortability in handling sensitive and confidential information
- Organizational skills
- Adaptability
- Accuracy & attention to detail
- Time management
- Patient Services
- Inventory Management
- Clinical Support
- Patient Relations
- Patient Education
- Patient Counseling
- Medical Records Management
- Electronic Charting
- Team Collaboration
- Patient Scheduling
- Proficient in Software
Certification
- Certified Dental Assistant
- RDA - Registered Dental Assistant
Timeline
Dental Assistant and Receptionist
Choice Family Dentistry
11.2016 - 04.2021
Dental Assistant
Covington Complete Dentistry
10.2016 - 11.2019
Hospitality Worker
Jps Taproom Bar And Grill
03.2016 - 12.2016
Barista
Emerald City Smoothie
06.2013 - 01.2016
Organizational Leadership - Leadership
Eastern Washington University
B.S in Business Administration - Specialization in Human Resources
CWU
Associate Of General Studies - General Studies
Green River Community College
Similar Profiles
Kristal AlatorreKristal Alatorre
Treatment Coordinator and Biller at First Choice DentistryTreatment Coordinator and Biller at First Choice Dentistry
Karen DrosdikKaren Drosdik
General Dentist at Children's Choice Pediatric DentistryGeneral Dentist at Children's Choice Pediatric Dentistry
Mariangel BadellMariangel Badell
Dental Assistant at Kidz Choice Pediatric Dentistry Of Central FloridaDental Assistant at Kidz Choice Pediatric Dentistry Of Central Florida
Adrian Phillip DiazAdrian Phillip Diaz
Security Supervisor at GardaWorld SecuritySecurity Supervisor at GardaWorld Security
Calista PhanCalista Phan
Volunteer Catechist Assistant at Vietnamese Martyr's ParishVolunteer Catechist Assistant at Vietnamese Martyr's Parish