Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Hailey Lyons

Haslet,TX

Summary

Experienced customer service professional with 2+ years of providing excellent support to customers over the phone and in person. Friendly, welcoming, and able to build positive relationships with customers and coworkers. Quick learner who adapts easily to new tasks, consistently punctual and reliable, and works well in team environments.

Overview

5
5
years of professional experience

Work History

Sales Associate

Caleres, Inc
Fort Worth, TX
07.2025 - Current
  • Guided customers in product selection to enhance shopping experience and satisfaction.
  • Assisted in effective display organization and stock replenishment strategies to maintain high-quality merchandise presentation.
  • Administered point-of-sale systems to enhance transaction efficiency and customer satisfaction.

Warehouse Worker

E-Collective
Haslet, TX
10.2023 - 06.2025
  • Managed and updated inventory data through warehouse management systems for optimal stock control.
  • Documented inventory items through photography and filled out informative details for effective listing.
  • Assisted in inventory selection, packaging accuracy, and shipment coordination.

Store Associate

MTY Food Group, Inc
Fort Worth, TX
08.2023 - 11.2023
  • Supervised cleanliness and organization efforts to create a welcoming atmosphere for customers.
  • Streamlined point-of-sale system management to facilitate prompt and accurate transaction processing.
  • Facilitated training for new employees, focusing on operational procedures and customer service standards.

Sales Associate

Tuesday Morning, Inc
Fort Worth, TX
11.2022 - 04.2023

Executed precise transactions using point-of-sale system, focusing on accuracy and quality customer service.

  • Managed cash transactions efficiently, maintaining strict adherence to company policies to guarantee accuracy in all financial dealings.
  • Executed refund transactions and managed exchange procedures in alignment with established store policies.
  • Streamlined merchandise preparation by accurately pricing and tagging items for optimal sales visibility.

Crew Shift Leader

FAT Brands, Inc
Fort Worth, TX
09.2021 - 10.2022
  • Oversaw crew activities during shifts to ensure timely completion of daily tasks.
  • Managed customer inquiries and concerns with a focus on delivering exceptional service and maintaining satisfaction levels.
  • Processed cash and card transactions diligently, implementing safeguards against potential financial errors.

Education

High School Diploma -

Grace Academy
Riverside
06.2018

Skills

Excellent customer service

Teamwork and collaboration

Time management

Problem-solving skills

Listening skills

Reliable and punctual

Excellent people skills

Flexible schedule

Cash register operation

Point of sale proficiency

Revenue growth

Inventory tracking and control

Exceeds sales goals

Excellent communication skills

Timeline

Sales Associate

Caleres, Inc
07.2025 - Current

Warehouse Worker

E-Collective
10.2023 - 06.2025

Store Associate

MTY Food Group, Inc
08.2023 - 11.2023

Sales Associate

Tuesday Morning, Inc
11.2022 - 04.2023

Crew Shift Leader

FAT Brands, Inc
09.2021 - 10.2022

High School Diploma -

Grace Academy
Hailey Lyons