Hailey McCaffree
Summary
Dedicated professional with expertise in customer service and problem-solving. Proven ability to enhance work quality through attentive support and effective team collaboration.
Overview
6
6
years of professional experience
Work History
Caregiver
Caslen assisted living centers
Lewistown
02.2025 - Current
- Administered medications following established schedules and protocols.
- Assisted residents with personal care needs, including bathing and dressing.
- Ensured clean, safe environment for residents, enhancing comfort and well-being.
- Prepared meals based on dietary requirements and assisted with feeding.
- Monitored and reported changes in residents' health conditions to nursing staff, facilitating timely care.
- Assisted with daily living activities, improving residents' quality of life and independence.
- Trained new caregivers on company policies and procedures to ensure compliance.
Signal Support Specialist (25U)
Army National Guard
Malta
02.2022 - Current
- Operated communication systems for real-time data transmission and signal processing.
- Monitored system performance to identify potential issues proactively.
- Provided technical support for troubleshooting communication problems in the field.
- Assisted with equipment maintenance to ensure signal reliability and functionality.
- Collaborated with teams to establish effective communication protocols during training exercises.
- Trained junior personnel on signal operations and equipment handling procedures.
- Updated documentation for all changes made to system configurations.
- Resolved software-related issues on communication systems.
waitress
Brooks market
Lewistown
04.2020 - 06.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Processed and took accurate food and beverage orders for guests.
- Handled customer inquiries and resolved concerns promptly, improving guest satisfaction.
- Trained new staff on service protocols and menu offerings, ensuring consistent service quality.
- Recommended daily specials to guests, contributing to increased sales.
- Maintained cleanliness and organization of dining area and service stations.
- Monitored inventory levels, communicating needs to management effectively.
- Provided accurate change for cash transactions using cash register system.
Education
High School Diploma -
Fergus High School
Lewistown05-2022
Skills
- Customer service
- Problem solving
- Attention to detail
- Personal care assistance
- Team collaboration
- Time management
Timeline
Caregiver
Caslen assisted living centers
02.2025 - Current
Signal Support Specialist (25U)
Army National Guard
02.2022 - Current
waitress
Brooks market
04.2020 - 06.2022
High School Diploma -
Fergus High School