Hailey Miller
Mount Holly,NC
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)
Holy Angels, Inc.
10.2024 - Current
- Enhanced quality of life for individuals with disabilities through direct care support.
- Collaborated in team meetings to adjust care plans based on client progress.
- Facilitated group activities to develop social skills among individuals with disabilities.
- Utilized assistive devices to improve mobility for clients with limitations.
- Promoted community inclusion and advocated for the rights of individuals with disabilities.
- Implemented individualized care plans tailored to meet clients' specific needs.
Housekeeping
Helping Hands Cleaning Service, Inc.
03.2019 - 08.2022
- Led a cleaning crew to ensure high standards of cleanliness in all facilities.
- Provided exceptional customer service to clients through in-person interactions and phone communications.
- Executed office duties effectively, supporting daily operations and overall efficiency of the workplace.
- Managed cash and check transactions accurately, ensuring financial integrity and accountability.
- Trained new staff on cleaning protocols and customer service expectations to enhance team performance.
Education
CNA (Certificate) -
Gaston College
Dallas, NC05.2024
High school - High School Diploma
Stuart W. Cramer High School
Belmont, NC06.2018
Skills
- Effective communication
- Clinical practice standards
- Dedicated work ethic
- Implementation of safety protocols
- Proficient in computer applications
- Confidentiality in healthcare
- Policy compliance in abuse and neglect
- Detail-oriented approach
- Integrity in communication
- Safe lifting protocols
- Effective team collaboration
- Adaptable learner
- Collaborative teamwork
- Effective problem resolution
Certification
- CNA
- May 2024 to May 2026
Languages
English - Fluent
Timeline
DSP (Direct Support Professional)
Holy Angels, Inc.
10.2024 - Current
Housekeeping
Helping Hands Cleaning Service, Inc.
03.2019 - 08.2022
CNA (Certificate) -
Gaston College
High school - High School Diploma
Stuart W. Cramer High School
Additional Information
A newly Certified Nursing Assistant with a year of experience. Outside of being a full-time mother of a Three-year-old, my goal in life is to become a compassionate nurse one day, caring for children in need. I am a very hard-driven worker who goes above and beyond for anyone. Outside of being a good employee, I am a person who loves to put my family and friends first and spend quality time making amazing memories. Some of my hobbies include arts and crafts with my daughter, shopping, being in nature, and cooking.
Certifications
CNA, Certified Nursing Assistant
Gaston Community College
Nurse Aide 1 Listing Number: 589853
Expires May 2026
Basic Life Support, BLS
American Heart Association
Expires January 2026