Hailey Misako
Knoxville,TN
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
5
5
years of professional experience
Work History
Shift Leader
Crumbl Cookies Franchises
2022.10 - Current
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
Model and Actress
Talent Trek Agency
2019.01 - Current
- Adapted quickly to changing environments for continued professionalism under pressure.
- Managed time to arrive on set when required to not delay rehearsals and shoots.
- Remained focused, motivated and professional throughout long shoots and events, that can last anywhere between 9-14 hours.
- Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for everyone.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
Crew Member
Bojangles
2021.03 - 2021.07
- Worked POS, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Ceramic Studio Intern
McQueen Pottery
2021.01 - 2021.06
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Kept workspaces clean and organized for guests and staff.
- I was able to learn a new skill and gain valuable work experience at the same time during my internship
- I gained 90+ hours of experience preparing, packing, and sending out custom orders for delivery
- I made upwards of 30 pieces of pottery, some of which were custom orders for large companies in the area.
Education
High school diploma -
Alcoa High School
05.2021
Psychology
Pellissippi State Community College
Knoxville, TNSkills
- Team Leadership
- Managing Operations and Efficiency
- Employee Training and Mentoring
- Task Monitoring
- Employee Relationships
- Shift Checklists
- Guest Satisfaction
- Safety and Sanitation Standards
- POS System Operations
- Price Verifications
- Large Bill Drops
- Baking
Additional Information
- Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Shift Leader
Crumbl Cookies Franchises
2022.10 - Current
Crew Member
Bojangles
2021.03 - 2021.07
Ceramic Studio Intern
McQueen Pottery
2021.01 - 2021.06
Model and Actress
Talent Trek Agency
2019.01 - Current
High school diploma -
Alcoa High School
Psychology
Pellissippi State Community College
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