Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Hailey Nenn

Blaine

Summary

Healthcare professional prepared to bring exceptional patient care and support to new role. Extensive experience in assisting with daily living activities and maintaining safe, clean environment for patients. Known for collaborative teamwork and flexibility to adapt to changing patient needs, ensuring consistent, high-quality care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Ace Supply Company
09.2021 - Current
  • Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring high levels of satisfaction
  • Delivered persuasive sales presentations to key decision-makers, highlighting the unique value proposition of products or services
  • Negotiated pricing agreements with clients while maximizing profitability for the company
  • Trained new team members on product knowledge, sales techniques, and best practices for achieving success in inside sales role
  • Analyzed market data such as competitor offerings and pricing strategies to develop competitive positioning strategies
  • Provided feedback to product development team based on customer needs and preferences

Combat Engineer

US Army
10.2016 - 10.2022
  • Installed and recovered anti-handling devices on anti-tank mines and electrical and non-electrical demolition charges
  • Operated wheeled vehicles and equipment over varied terrain and roadways for support of combat operations
  • Used visual methods and mine detectors to identify and locate mines, effectively detonating enemy threats

CNA - Certified Nursing Assistant

Lino Lakes Assisted Living
07.2020 - 09.2021
  • I worked as a CNA for the assisted living and memory care unit.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Provided patients/residents with care and companionship
  • Monitored vital signs
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Caregiver Personal Care Aides

Gracewood Assisted Living
06.2018 - 10.2020
  • Cared for wounds by changing bandages, dressings and binders to promote healing
  • Prepared food and helped patients eat to support healthy nutrition
  • Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements
  • Medication administration
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming

Manager

Taco Bell
06.2016 - 06.2018
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives
  • Completed opening, closing and shift change tasks to promote store efficiency
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements
  • Effectively worked with teammates and openly invited coaching from management team
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service

Education

Some college - Nursing

Century College
White Bear Lake, MN
06.2025

Skills

  • Compassionate client care
  • Quick problem solver
  • Administering medication
  • Behavior redirection
  • Calm and level-headed under duress
  • Client safety and first aid
  • Time management
  • Reliable and punctual
  • Collecting vital signs
  • Strong team member
  • Monitoring fluids
  • Caregiving
  • Patient Care
  • Customer service
  • Attention to detail
  • Email and phone etiquette
  • Cold calling expertise
  • Sales expertise

Certification

CNA

Military Service

  • Branch: United States National Guard
  • Rank: E-4

Timeline

Inside Sales Representative

Ace Supply Company
09.2021 - Current

CNA - Certified Nursing Assistant

Lino Lakes Assisted Living
07.2020 - 09.2021

Caregiver Personal Care Aides

Gracewood Assisted Living
06.2018 - 10.2020

Combat Engineer

US Army
10.2016 - 10.2022

Manager

Taco Bell
06.2016 - 06.2018

Some college - Nursing

Century College

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