Hailey Nguyen
Beaumont,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Sushi Masa
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Medical Assistant
Neurologist Clinic
04.2025 - 08.2025
- Assisted in patient intake and verified medical histories to ensure accurate records.
- Coordinated appointment scheduling, optimizing clinic workflow for improved patient access.
- Maintained cleanliness and organization of exam rooms, ensuring a safe environment for patients and staff.
- Collaborated with healthcare providers to streamline communication and improve overall service delivery.
Barista
Starbucks, Barista
07.2021 - 01.2025
- Prepared and served high-quality coffee beverages following established recipes and standards.
- Maintained cleanliness and organization of work area to ensure efficient service delivery.
- Engaged with customers to provide exceptional service and address inquiries about menu items.
- Operated cash register, processed transactions accurately, and handled cash in a secure manner.
- Assisted in inventory management by restocking supplies and reporting shortages to management.
Education
Associate of Science - Nursing
Lamar Institute of Technology
Beaumont, TX05-2026
High School Diploma -
Westbrook High School
Beaumont, TX05-2023
Skills
- Dedicated work ethic
- Outstanding customer support
- Cash handling
- Customer interaction
- Maintaining cleanliness standards
Timeline
Medical Assistant
Neurologist Clinic
04.2025 - 08.2025
Server
Sushi Masa
12.2024 - Current
Barista
Starbucks, Barista
07.2021 - 01.2025
Associate of Science - Nursing
Lamar Institute of Technology
High School Diploma -
Westbrook High School