Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
The Dance Den
03.2022 - Current
Check students in for class/lessons
Keep studio neat and organized
Handle all emails and inquiry's
Take payment
Teach students certain styles of dance
Scheduling appointments
Resolve customer problems and complaints
Confirm appointments, update client records
Phone Operator/Customer Service
Microsale
12.2022 - 09.2023
Answer all technical calls
Reply to all emails and inquiries
Take payment, as well as discuss payment plans
Provided accurate information to customers
Managed a multi-line system
Troubleshoot issues with computer and telephone equipment
Worked closely with supervisor to identify areas of improvement
Medical Receptionist
TGH Urgent Care powered by Fast Track
05.2022 - 09.2022
Check patients in and out
File documents
Fax inbox
Thoroughly cleaning facility throughout the day
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies
Assisted healthcare providers with administrative tasks
Managed high call volumes
Handled billing procedures accurately
Managed office bookkeeping with insurance billing
Real Estate Assistant
Crown Real Estate Services LLC
11.2021 - 03.2022
Called builders and negotiate prices
Compromise with buyers
Print and organize closing documents
Gather information for divorce, tax delinquent, and foreclosure
Ran errands regarding coffee runs, turning in mail and assisting at meetings
Coordinated appointments to show marketed properties.
Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
Chipotle Certified Trainer
Chipotle Mexican Grill
08.2020 - 11.2021
Bring food out in a timely manner and present guests with a positive attitude
While teaching trainees, I showed how to properly serve food, as well as present ethical attitude while working.
Mentored junior trainers to develop their instructional skills.
Documented attendance, participation and progress.
Educated trainees on proper use of products and systems.
Sales Associate
Sky Zone
08.2019 - 05.2020
Provide customers with information about skyzone and different packages we have
Sell basic, standard, and premium memberships
Maintained accurate inventory records to ensure adequate stock levels
Participated in team meetings and training sessions regularly
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Culvers Crew Member
Culver's
06.2019 - 08.2019
Bring food out in a timely manner
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Assisted other team members to achieve goals.
Kept kitchen, counter and dining areas cleaned and sanitized.
Education
None -
Brandon High School
Brandon, FL
05.2021
Skills
Cash Handling (3 years)
Sales
Customer service
Communication skills
Office experience
Medical office experience
HIPAA
Medical Receptionist
Insurance Verification
Medical Records
Medical Terminology
Medical Scheduling
Patient Care
Documentation and Reporting
Multitasking Abilities
Excellent Communication
Office Administration
Timeline
Phone Operator/Customer Service
Microsale
12.2022 - 09.2023
Medical Receptionist
TGH Urgent Care powered by Fast Track
05.2022 - 09.2022
Front Desk Receptionist
The Dance Den
03.2022 - Current
Real Estate Assistant
Crown Real Estate Services LLC
11.2021 - 03.2022
Chipotle Certified Trainer
Chipotle Mexican Grill
08.2020 - 11.2021
Sales Associate
Sky Zone
08.2019 - 05.2020
Culvers Crew Member
Culver's
06.2019 - 08.2019
None -
Brandon High School
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