Hailey Pennington
Brunswick
Overview
1
1
year of professional experience
Work History
Barista
The Human Bean
Brunswick
04.2024 - Current
- Maintained cleanliness and organization of the work area and equipment.
- Prepared and served a variety of coffee beverages and teas.
- Assisted customers in selecting menu items and answering questions.
- Operated cash register and processed customer payments efficiently.
- Followed food safety guidelines while handling ingredients and beverages.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored inventory levels to assist with stock replenishment as needed.
- Engaged with customers to create a welcoming atmosphere in the café.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Maintained calm demeanor during high-volume periods and special events.
- Operated cash registers to process customer payments.
Education
Bachelor of Science - Psychology
Bowling Green State University
Bowling Green, OH05-2029
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Data analysis
- Time management
- Effective communication
- Friendly and outgoing
- Research methodologies
Affiliations
- I enjoy art and going shopping!
Accomplishments
- I graduated High School with honors
- I lettered in Tennis and Track
Timeline
Barista
The Human Bean
04.2024 - Current
Bachelor of Science - Psychology
Bowling Green State University