Hailey Peppers
Judsonia,AR
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong team player, eager to learn new processes to support overall organizational success. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Raiders
Judsonia, AR
11.2023 - 11.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Cash Handling Supervisor
Marion Marketplace
Marion, AR
01.2021 - 11.2023
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Trained new employees on company policies, job duties, and performance expectations.
- Implemented quality control measures, significantly reducing error rates.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Marion High School
Marion, AR05-2022
Skills
- Drawer Coordination
- Quality Assurance Verification
- Effective Communication Skills
- Positive and professional
- Proficiency in Cash Handling Procedures
- Training Development
- Vendor Relationship Management
- Consistent Dependability
- Proficient in POS System Utilization
- Effective Multitasking
- Adaptability
- Customer Care Excellence
- Collaborative Team Development
Timeline
Customer Service Cashier
Raiders
11.2023 - 11.2024
Cash Handling Supervisor
Marion Marketplace
01.2021 - 11.2023
High School Diploma -
Marion High School