Hailey Pezzolesi
New Paltz,NY
Summary
Dedicated and adaptable professional with 1.5 years of restaurant experience at Buffalo Wild Wings, providing customer service, and teamwork support in a high-pressure environment. Skilled in administrative and secretarial tasks as a school district office aide, and proficient in organization and attention to detail through library work. Additionally, I'm adaptable and eager to contribute as part of a team in a fast-paced, service-oriented setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Buffalo Wild Wings
Clifton Park , NY
02.2024 - 07.2025
- Greeted guests warmly upon arrival, seating them promptly.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered phone inquiries to record takeout orders, and respond to service questions.
- Maintained a clean and organized dining area.
Library Page
Town of Ballston Community Library
Burnt Hills, New York
08.2023 - 01.2024
- Organized books and materials on shelves according to library classification systems.
- Assisted patrons in locating resources and navigating library services.
- Maintained cleanliness and orderliness of library spaces and reading areas.
Office Aide
Burnt Hills-Ballston Lake Schools
Burnt Hills, New York
09.2022 - 06.2023
- Communicated effectively with staff and students to address needs promptly.
- Answered and directed incoming calls to appropriate personnel.
- Managed inventory of office supplies ensuring that all items were properly stocked at all times.
Education
Bachelor of Arts - Music Performance, Psychology (Double Major)
SUNY College At New Paltz
New Paltz, NY05-2028
High School Diploma -
Burnt Hills-Ballston Lake High School
Burnt Hills, NY06-2024
Skills
- Customer service
- Effective communication
- Team collaboration
- Multitasking in high-pressure environments
- Dedicated to providing excellent service
- Thorough and accurate when completing tasks
Certification
- ServSafe Food Handler (2024-Present)
- ServSafe Alcohol (2024-Present)
Timeline
Hostess
Buffalo Wild Wings
02.2024 - 07.2025
Library Page
Town of Ballston Community Library
08.2023 - 01.2024
Office Aide
Burnt Hills-Ballston Lake Schools
09.2022 - 06.2023
Bachelor of Arts - Music Performance, Psychology (Double Major)
SUNY College At New Paltz
High School Diploma -
Burnt Hills-Ballston Lake High School
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