Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hailey Phillips

Greenwood,SC

Summary

Dedicated customer service representative skilled in active listening and efficient employee building. Eager undergraduate student looking at BMW's growth opportunity HR position. Currently completing bachelors degree in psychology wanting to expand on a hands-on position to expand current skills relating to human behavior in the workforce.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Food Lion
Greenwood, SC
10.2022 - Current
  • Assisted customers with inquiries, enhancing their shopping experience.
  • Processed transactions for all sales needed.
  • Resolved customer complaints efficiently to ensure satisfaction and loyalty.
  • Monitored coworkers schedules to ensure compliance aligned with break policies.
  • Conducted training sessions to fully equip employees with knowledge and skills expected .
  • Managed scheduling activities to optimize efficient work flow.
  • Collaborated with team members, imporoving overall work expereince.

Education

High School Diploma -

Woodmont High School
Piedmont, SC

Bachelor of Science - Psychology

Lander University
Greenwood, SC
05-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Proficient in Microsoft Word
  • Organizational

Certification

AAS- American Association of Suicidology

Timeline

Customer Service Representative

Food Lion
10.2022 - Current

High School Diploma -

Woodmont High School

Bachelor of Science - Psychology

Lander University