Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
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Hailey Prater

Atlanta Metro Area,GA

Summary

Goal-oriented and motivated recent graduate of top-tier agricultural and environmental service degree program seeking an entry-level position in sales, customer service or account management with a reputable company in the veterinary health or agricultural sciences industries. I have relevant hands-on veterinary experience and a proven ability to learn on-the-job in a variety of settings, provide clients with exemplary customer service, as well as positively contribute both as an individual and as a team-player.

Overview

3
3
years of professional experience

Work History

Office Manager

Piedmont Equine Associates
04.2022 - Current
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Developed and implemented strategies to improve collection processes and reduce overdue payments.
  • Coached employees through day-to-day work and complex problems.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Large Animal Veterinary Assistant

Piedmont Equine Associates
11.2020 - 04.2022
  • Restrain and stabilize animals during examination and treatment to prevent injuries.
  • Perform physical examinations: record temperature, heart rate, respiration, GI, and digital pulses.
  • Assist as a surgical technician in elective and emergency surgeries.
  • Scrub, count and pack surgical instruments and drapes for autoclave sterilization.
  • Prepare and label medications and instruct client on administration.
  • Administer IV, IM, and by mouth medications for patient treatments.
  • Ability to navigate and record charges into DVM Manager.

Education

Master of Business Administration -

Mercer University
Macon, GA
07.2023

Bachelor of Animal Science -

University of Georgia
Athens, GA
12.2020

High School Diploma -

Walnut Grove High School
Loganville, GA
05.2017

Skills

Customer Service

Organized & Task-oriented

Time Management

Proactive multi-tasker

Reliable & Punctual Communication

Business Administration

Accounts Payable and Receivable

Technical Skills

Microsoft Office

Google Docs

Videoconferencing

Strong STEM aptitude

Timeline

Office Manager

Piedmont Equine Associates
04.2022 - Current

Large Animal Veterinary Assistant

Piedmont Equine Associates
11.2020 - 04.2022

Master of Business Administration -

Mercer University

Bachelor of Animal Science -

University of Georgia

High School Diploma -

Walnut Grove High School

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Hailey Prater