Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Ramoneda

San Angelo,TX

Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

H-E-B Curbside Personal Shopper

H-E-B
San Angelo, TX
08.2022 - 12.2023
  • Shopping for groceries for customers in a time efficient manner
  • Meet customer expectations on quality of picked item based on their personal requests
  • Substitute or short out of stock item(s) accurately, finding closest item to meet their expectations
  • Help in-store customers find products they need, or cannot reach
  • Organize each product to their order slot on shopping cart, avoiding mixups in orders
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Inspected returned merchandise for damage or defects before placing it back on display.
  • Responded promptly to customer inquiries via phone calls

Education

High School Diploma -

Homeschooled
San Angelo, TX
07-2023

Skills

  • Attention to Detail
  • Verifying Order Accuracy
  • Customer Service
  • Relationship Building
  • Heavy Lifting
  • Prioritizing Orders
  • Documentation And Reporting
  • Flexible Schedule
  • Product Knowledge
  • Mobile ordering understanding
  • Keeping everything organized

Timeline

H-E-B Curbside Personal Shopper

H-E-B
08.2022 - 12.2023

High School Diploma -

Homeschooled

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Hailey Ramoneda