Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Trevino

Elgin,Tx

Summary

Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced with money handling, excellent customer service and focused on team productivity to meet the goals of the team

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Shopper & Curbside

HEB Grocery Store
11521 RM-620 Bldg A , Austin, Tx 78726
12.2024 - Current

-Placed completed orders in labeled, temperature-appropriate storage pending customer pick up

-Consistently met deadlines and quality goals for accuracy and timeliness

-Maintained high satisfaction ratings by completing orders quickly and making good selections for customers

-Tracked substitutions and informed customers of changes

-Reviewed customer orders closely to locate desired iteam

Guest Advocate

Target
8601 Research Blvd Austin, Tx 78758
02.2024 - 12.2024

-Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.

-Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.

-Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

-Optimized store operations by assisting with opening or closing procedures as needed.

-Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.

-Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.

Education

Esthiology

Aveda Institute
Austin, TX
05-2025

Medical Assistant

The College of Health Care Professions
Austin, TX
10-2026

Skills

  • Product Knowledge
  • Money Handling
  • Attention to Detail
  • Stocking and Replenishing
  • Staff Training
  • Facility Cleaning
  • Sales Expertise
  • Safety Understanding
  • Clear Communication
  • people-oriented
  • Sanitation
  • Facials
  • Massages
  • Body Waxing
  • Attention to detail
  • CPR
  • Certified Medical Assistant
  • Knowledge of HIPAA and OSHA safety guidelines
  • Can administer basic urinalysis, urine dip stick, blood typing, strep test and blood sugar

Certification

Nationally Registered Certified Medical Assistant (NRCMA)

Esthiology

Timeline

Personal Shopper & Curbside

HEB Grocery Store
12.2024 - Current

Guest Advocate

Target
02.2024 - 12.2024

Esthiology

Aveda Institute

Medical Assistant

The College of Health Care Professions
Sophia Trevino