Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Redmond

Dubuque,United States

Summary

Dynamic, reliable, professional and a strong work ethic. I have exceptional customer service skills, and am compassionate, and kind to everyone I interact with. Proven ability to enhance guest satisfaction through effective multitasking and suggestive selling, while maintaining compliance with regulations. Recognized for building lasting customer relationships and driving sales through engaging interactions.

Overview

7
7
years of professional experience

Work History

Server

Dockside Bar and Grille
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders and manage bills
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Banker

Dupaco
01.2025 - Current


  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for members.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure member satisfaction.
  • Educated members on features and benefits of banking products and services.
  • Opened, closed, and updated accounts for customers.
  • Balanced teller drawers
  • Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
  • Enhanced bank profitability by effectively cross-selling various financial products and services.
  • Treated every member with an understanding and compassionate heart to their struggles.

Bartender/Server

Eichmans Bar And Grille
03.2018 - 11.2024


  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, opening and closing duties, and customer satisfaction.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Beverage Cart Server

The Territorys
05.2024 - 09.2024
  • Maintained a clean and organized beverage cart, demonstrating professionalism and attention to detail.
  • Managed cash transactions accurately while maintaining proper documentation for financial records at shift''s end.
  • Ensured inventory accuracy through diligent tracking of beverage cart stock levels and restocking as needed.
  • Maximized customer engagement by offering friendly and approachable service, making each interaction memorable.
  • Enhanced customer satisfaction by providing timely and efficient beverage service to golf course patrons.
  • Increased sales revenue by upselling premium beverage options and utilizing persuasive selling techniques.
  • Managed closing duties by restocking items on cart and leaving cart clean for next employee.

Education

Dubuque Senior High School
Dubuque, IA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Sales techniques
  • Order accuracy
  • Regulatory compliance
  • Multitasking and organization
  • Impactful guest interactions
  • Reliable and responsible
  • Adaptable and flexible
  • High energy and stamina
  • Excellent communication

Timeline

Server

Dockside Bar and Grille
05.2025 - Current

Banker

Dupaco
01.2025 - Current

Beverage Cart Server

The Territorys
05.2024 - 09.2024

Bartender/Server

Eichmans Bar And Grille
03.2018 - 11.2024

Dubuque Senior High School

Similar Profiles

CREATE PROFILE