Hailey Richmond
Mentor
Summary
Compassionate sales associate with strong time management and problem-solving skills. Proven track record of maintaining high satisfaction ratings and creating memorable moments for customers.
Overview
5
5
years of professional experience
Work History
Sales Associate
Heinen's Grocery Store
Mentor, OH
10.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated POS system efficiently, ensuring accurate transactions and cash handling.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Catering Server
Regovich's Catering Center
Eastlake, OH
03.2022 - 09.2025
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
Server
Parker Place Gracious Retirement Living
Mentor, OH
09.2021 - 05.2022
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Contributed to a positive home atmosphere by exhibiting an upbeat demeanor, sharing stories or jokes, and providing companionship that reduced feelings of isolation for elderly clients.
Education
High School Diploma -
Lakeland Community College
Willoughby, OH12-2027
High School Diploma -
Mentor High School
Mentor, OH05-2025
Skills
- Time management
- Problem-solving
- Clinical experience
- Vitals monitoring
- Patient assessments
- Medication administration
- Privacy and confidentiality
- Compassionate and caring
- Fast leaner
- Empathy
- Clinical documentation
- Compassionate caregiving
- Critical thinking
Languages
English
Native or Bilingual
Timeline
Sales Associate
Heinen's Grocery Store
10.2023 - Current
Catering Server
Regovich's Catering Center
03.2022 - 09.2025
Server
Parker Place Gracious Retirement Living
09.2021 - 05.2022
High School Diploma -
Lakeland Community College
High School Diploma -
Mentor High School