Hailey Rochford
Mansfield,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Chili's Restaurant
Mansfield, Texas
10.2022 - 04.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Achieved high levels of customer satisfaction through delivering superior quality service.
- Accurately recorded orders on cash register and point-of-sale system.
- Enhanced sales performance by actively promoting desserts, appetizers, and specialty drinks.
Warehouse Worker
Veho
Flower Mound, Texas
08.2020 - 06.2022
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times.
- Received deliveries, scanned packages and updated orders in internal database.
Restaurant Hostess
La Gondola Italian Restaurant
Mansfield, Texas
02.2019 - 07.2020
- Provided a warm welcome and directed guests to their respective table locations.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
Mansfield High School
Mansfield, TX05-2019
Some College (No Degree) - Diagnostic Medical Sonography
Tarrant County College
Arlington, TXSkills
- Food Running
- Safe Food Handling
- Supply Restocking
- Exceptional customer service
- Point of Sale (POS) system operations
- Cash Handling
- Suggestive Selling
- Strong Work Ethic
- Telephone reception
- Positive communication strategies
- Time Management
- Calm Under Pressure
Certification
- TABC Certificate
- Food Handlers Certificate
Timeline
Server
Chili's Restaurant
10.2022 - 04.2024
Warehouse Worker
Veho
08.2020 - 06.2022
Restaurant Hostess
La Gondola Italian Restaurant
02.2019 - 07.2020
High School Diploma -
Mansfield High School
Some College (No Degree) - Diagnostic Medical Sonography
Tarrant County College
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