Hailey Rodriguez
Weston,FL
Summary
Motivated college student with hands-on experience working at an animal hospital, where I developed strong organizational, communication, and multitasking skills. Eager to expand my expertise in the medical field by learning new skills and applying my passion for healthcare across different medical settings. Committed to providing compassionate care while adapting quickly to new environments and challenges.
Overview
4
4
years of professional experience
Work History
Veterinary Receptionist/Technicians Assistant
Weston Lakes Animal Hospital
Weston, FL
09.2023 - Current
- Completed relevant insurance and other claim forms.
- Processed patient payments and scanned identification and insurance cards.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Dispensed prescription medications upon request from veterinarians.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Responded promptly to emergency calls outside normal business hours.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
Front Desk Receptionist
Bonaventure Town Center Club Authority
Weston, FL
09.2022 - 04.2023
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
- Ensured accurate accounting of transactions, collections and disbursements.
Receptionist
Artistic Concrete of South Florida INC
Hialeah Gardens, FL
01.2021 - 06.2021
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed company database and ensured the accuracy of contact information.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Education
High School Diploma -
Western High School
Davie, FL06-2023
Some College (No Degree) - Biology
Broward College
Fort Lauderdale, FLSkills
- Insurance processing
- Medical record management
- Prescription dispensing
- Patient scheduling
- Emergency response
- Health and safety compliance
- Attention to detail
- Medical billing
- Veterinary standards and procedures
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Veterinary Receptionist/Technicians Assistant
Weston Lakes Animal Hospital
09.2023 - Current
Front Desk Receptionist
Bonaventure Town Center Club Authority
09.2022 - 04.2023
Receptionist
Artistic Concrete of South Florida INC
01.2021 - 06.2021
High School Diploma -
Western High School
Some College (No Degree) - Biology
Broward College
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