Summary
Work History
Education
Skills
License
Timeline
Generic

Hailey Santiago

Summary

Empathetic and patient former Pharmacy Technician transitioning to education support roles. Experienced in helping families, coordinating tasks, and staying calm under pressure. Passionate about encouraging students' growth, building positive relationships, and contributing to a nurturing after-school environment.

Work History

Pharmacy Technician

CVS Pharmacy
10.2025 - Current
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Received payment from customers and processed credit card transactions when necessary.

Pharmacy Technician

EXPRESS RX
04 2019 - 09 2024
  • Endocrinology medical supplies fill and distribution
  • Delivered personalized customer interactions by showing empathy and patience, effectively managing challenging situations, and ensuring customer care.
  • Managed inventory operations, including ordering pharmaceuticals from wholesalers, updating pricing, and maintaining accurate stock levels.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Pharmacy Technician

CCRX Pharmacy
01 2019 - 03 2019
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.

Education

HIGH SCHOOL DIPLOMA -

Evans Community Adult School

PHARMACY TECHNICIAN -

Evans Community Adult School

Skills

  • Active listening
  • Team Collaboration
  • Efficient Multitasking
  • Strong Communication
  • Proactive Problem Solving
  • Excellent service delivery
  • Bilingual ( Spanish/ English)

License

  • TCH 171363

Timeline

Pharmacy Technician

CVS Pharmacy
10.2025 - Current

Pharmacy Technician

EXPRESS RX
04 2019 - 09 2024

Pharmacy Technician

CCRX Pharmacy
01 2019 - 03 2019

HIGH SCHOOL DIPLOMA -

Evans Community Adult School

PHARMACY TECHNICIAN -

Evans Community Adult School
Hailey Santiago