Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Hailey Shelton

Peterstown,WV

Summary

Developed customer service and multitasking skills in fast-paced food service environment. Seeking to transition into new field where quick learning and adaptability are valued. Focused on leveraging strong communication and organizational abilities to contribute effectively in new role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

To-Go Server

Cracker Barrell
01.2025 - Current
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

Retail Sales Associate

Shoe Department
09.2024 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Server

Bob Evans Restaurant
08.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Princeton Senior High School
Princeton, WV
05-2025

Skills

  • Strong multitasking

  • Quick learner

  • Sense of urgency

  • Adaptable mindset

Accomplishments

I am graduating top 15% of my graduating class at Princeton Senior High School. I have taken honors, AP, and dual enrollment english classes through out my four years in school. I am a part of the National Honor Society and extremely motivated into remaining an active student; I partake in Travel Club, Academic and Science Bowl, Theatre, and play sports.

Certification

I am qualified and certified in serving, hosting, to-go, and retail positions.

Timeline

To-Go Server

Cracker Barrell
01.2025 - Current

Retail Sales Associate

Shoe Department
09.2024 - 01.2025

Server

Bob Evans Restaurant
08.2023 - 01.2024

High School Diploma -

Princeton Senior High School

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Hailey Shelton