Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Sinchi

Minneapolis,MN

Summary

Results-driven manager and customer service team member with a proven track record of helping team members and customers and resolving issues quickly and effectively. Known for staying calm under pressure and finding solutions to meet needs. Experienced in using Microsoft and Excel. Also experienced with time management, making sure that we stay on percents and getting tasks done before a certain time.

Overview

7
7
years of professional experience

Work History

Service Advocate / Team Lead

Target
Blaine, MN
06.2019 - Current
  • Answered customer inquiries via phone and in person, providing information on products and our services (drive up, registry, returns).
  • Efficient at doing many tasks at once.
  • Making sure team members' needs are met, such as breaks and training completion, and getting the day ready for managers.
  • Making sure our statistics stay up for the day.
  • Proficient at answering any team members' questions to ensure customer satisfaction is met.

Insider

Toppers Pizza
Blaine, MN
04.2018 - 06.2019
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Blaine High School
Blaine, MN
06-2021

Some College (No Degree) - Accounting

University of Minnesota Crookston
Crookston, MN

Skills

  • Customer service background
  • Rapid and adaptive
  • High Achiever

Timeline

Service Advocate / Team Lead

Target
06.2019 - Current

Insider

Toppers Pizza
04.2018 - 06.2019

High School Diploma -

Blaine High School

Some College (No Degree) - Accounting

University of Minnesota Crookston

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Hailey Sinchi