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Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hailey Stamm

Hailey Stamm

Terryville,Connecticut

Summary

Productive Baker well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over multiple years of industry experience. Committed to contributing to dynamic bakery team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bakery Clerk

Adams IGA
06.2022 - Current
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Supported special events by preparing custom orders according to client specifications and time constraints.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Cashier

Adams IGA
07.2020 - 06.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.

Education

Certificate - Culinary Arts

Naugatuck Valley Community College
Waterbury, CT
12.2024

Skills

  • Display Case Setup
  • Menu Item Knowledge
  • Product Rotation
  • Telephone Etiquette
  • Hospitality Service Expertise
  • Bakery Equipment Knowledge
  • Cake Decorating
  • Shrink Reduction
  • Food Safety

Certification

ServSafe Manager Certificate

Timeline

Bakery Clerk

Adams IGA
06.2022 - Current

Cashier

Adams IGA
07.2020 - 06.2022

Certificate - Culinary Arts

Naugatuck Valley Community College

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Hailey Stamm